Acceptance of the terms
These Terms and Conditions govern access to the Acepokie website, account and available casino services. A customer who registers, logs in, deposits or plays confirms that they have read and accepted these terms together with any specific rules displayed for a game, promotion or payment method.
Age and eligibility
Acepokie services are intended only for people aged 18 or over who are legally permitted to participate from their location. Customers are responsible for providing accurate registration details and confirming that access is lawful before using an account or depositing funds.
Registration and account security
Each customer should maintain one account unless Acepokie expressly approves otherwise. Registration details must be complete and accurate. Passwords and verification codes must be kept confidential, and suspected unauthorised access should be reported to support promptly.
Identity checks
Acepokie may request information or documents to confirm identity, age, payment ownership, location or account activity. Features, bonuses or withdrawals may be restricted while required checks are incomplete. Submitted information must be genuine, current and readable.
Deposits and withdrawals
Available methods, currencies, minimums, limits and processing times are displayed in the current cashier. A payment may be delayed or rejected for verification, security, provider or eligibility reasons. Customers should use payment methods they are authorised to control and review transaction details before confirming.
Games and results
Game results are determined by the applicable game system and rules. Acepokie may investigate an interrupted, duplicated or disputed round using available technical records. A displayed balance or result may be corrected where a clear technical, settlement or account error has occurred.
Bonuses and promotions
Every promotion is subject to its own eligibility, deposit, turnover, game contribution, expiry and withdrawal conditions. Headline values do not replace the complete rules. Acepokie may withhold or remove promotional credit where the stated requirements are not met or misuse is reasonably identified.
Prohibited activity
Customers must not use false information, another person's payment method, automated play, collusion, multiple accounts, technical interference or any activity intended to obtain an unfair benefit. Acepokie may investigate activity and restrict an account where necessary to protect customers and the service.
Account controls and closure
Customers may contact support about access, limits, cooling-off, self-exclusion or account closure. Some restrictions cannot be reversed immediately. Acepokie may suspend or close an account where required for safety, verification, prohibited activity or compliance reasons.
Responsible gambling
Casino games involve financial risk and can result in the loss of the entire amount staked. Customers should set time and spending limits, avoid chasing losses and use available safer-gambling controls. A bonus, VIP level or previous result does not guarantee future winnings.
Service changes
Acepokie may update games, payment options, promotions, account features and these terms. Material changes apply from publication or from another date stated in the notice. Continued use after an update means the current terms apply.